In an exclusive interview, BTC Founder and Creative Director Mary Rector (@marybehindthechair) talks with Madison Reed Founder Amy Errett (@amyerrett) where she explains how COVID forced the at-home color brand to pivot and why they are now hiring over 500 professional stylists and opening salons across the country.

You Will Learn

How to change direction quickly when faced with a crisis situation

How to see opportunities when others see obstacles

How to create a business culture that builds a successful team

Chapters

00:00

Intro + Overview

00:56

Amy's Background

04:44

Why the At-Home Market

08:15

Complications + Lessons

14:45

The Pandemic

23:23

Deciding Where to Open Salons

27:23

Ulta's Influence

29:14

Stylist Compensation

37:21

Indsutry Growth

39:27

Keys to Success

46:12

Thinking Ahead

51:59

Challenges + Mission

57:55

Favorite Books + Podcasts

01:02:08

Favorite Quotes

01:03:10

Closing Remarks